Access HelpLine
Service Provider
DC Department of Behavioral Health
Can This Service Be Accessed Virtually / Remotely?
Service Description
The Access HelpLine is the easiest way to get connected to services provided by the DC Department of Behavioral Health. This telephone line is staffed by behavioral health professionals who can refer a caller to immediate help or ongoing care. The Access Helpline can activate mobile crisis teams to respond to adults and children who are experiencing a psychiatric or emotional crisis and are unable or unwilling to travel to receive behavioral health services.

Call the Access Helpline to: Get emergency psychiatric care, Help with problem solving, Determine whether to seek ongoing mental health services or other types of services, Find out what services are available. Young people can call the Access Helpline for help dealing with the drama of family, death, school, drugs, gangs and violence. We can help you sort out and manage feelings of hopelessness, anger, grief, stress or whatever is troubling you.
No insurance needed
Always Free?
Service Focus
Various Concerns, Addiction / Substance Misuse, Anxiety, Child Abuse or Neglect, Coping with COVID-19, Crime Victimization, Crisis Support, Depression, Domestic Violence, Gender-Based Harassment, Grief / Bereavement, Parenting, Relationship Difficulties, Serious Mental Illness, Sexual Abuse/Assault, Stress, Suicide, Trauma
Age Groups Served
Adults, Seniors / Older Adults, Young Adults, Adolescents / Teens
Specialized Services for Gender Groups
Currently Unknown
Racial / Ethnic Groups Served
Asian / Pacific Islander, Black / African American, Indigenous / Native American
Specialized Services for LGBTQ+
Currently Unknown
Special Groups Served
Military, Veterans, Parents
English, Spanish
Visually Impaired, Physically Disabled
No wait / Can access immediately
Eligible States
District of Columbia (D.C.)
Hotline Phone Number
Service Provided By
Mental Health Professional
24/7 Availability?
Date Last Updated