Callen-Lorde Health Outreach to Teens (HOTT)
Can This Service Be Accessed Virtually / Remotely?
Service Description
Health Outreach To Teens (HOTT) is a welcoming, non-judgmental, confidential program designed specifically to meet the medical and mental health needs of LGBTQ adolescents and young adults ages 13-24, as well as other young people in need. These services are offered both at a youth-only medical suite at Callen-Lorde as well as a mobile medical unit that travels to areas throughout the five boroughs to meet people where they feel comfortable.

HOTT will register young people 21 years old and younger for healthcare services, and provide free ongoing care up to their 24th birthday. After their 24th birthday, they will be transitioned into adult care. At this time, they are only able to provide behavioral health services to patients engaged in primary care at Callen-Lorde. Waits for psychiatric care are currently through 2023.

To join the program, walk-in to Callen-Lorde Chelsea Monday – Thursday from 10:00 am – 5:00 pm and Friday 10:00am – 3:00 pm or register online. All locations have interpretation services available upon request, including ASL, Spanish, Russian and additional languages.
No insurance needed, Medicaid / Public Insurance, Medicare, Private insurance
Always Free?
Service Focus
Various Concerns, Anxiety, Crisis Support, Depression, Eating Disorders, Managing Medical Conditions (e.g., chronic pain, sleep problems)
Research-Supported Treatments
Currently Unknown
Medication Management Services?
Age Groups Served
Young Adults, Adolescents / Teens
Specialized Services for Gender Groups
Men, Women, Transgender, Gender Non-Conforming / Non-Binary, Genderqueer, Agender
Racial / Ethnic Groups Served
No specialized services
Specialized Services for LGBTQ+
Gay, Lesbian, Bisexual, Transgender, Queer, Questioning, Gender Non-Conforming / Non-Binary, Asexual / Aromantic
Special Groups Served
Not applicable
Currently Unknown
No wait / Can access immediately
Licensed Providers?
Eligible States
New York
356 W 18th St
New York, NY 10011
Phone Number
Business Hours
Monday to Thursday, 10am – 5pm; Friday 10am – 3pm ET
Date Last Updated