NAMI HelpLine & Crisis Text Line
National Availability
Service Provider
NAMI (National Alliance on Mental Illness)
Can This Service Be Accessed Virtually / Remotely?
Service Description
1) Text NAMI to 741-741
Connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.

2) The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance. They understand, many from their own experiences, listen and offer support. They are informed on NAMI Programs, NAMI Support Groups and locate your local NAMI Affiliate. They are trained to help identify the best resource options for your individual concern. They are knowledgeable and a source of accurate information about relevant topics. They care. To contact the NAMI HelpLine, please call 800-950-NAMI (6264), Monday through Friday from 10 a.m. to 6 p.m., ET
No insurance needed
Always Free?
Service Focus
Various Concerns
Age Groups Served
Adults, Seniors / Older Adults, Young Adults, Adolescents / Teens, Children
Specialized Services for Gender Groups
No specialized services
Racial / Ethnic Groups Served
No specialized services
Specialized Services for LGBTQ+
No specialized services
Deaf or Hard of hearing, Visually Impaired, Physically Disabled
No wait / Can access immediately
Eligible States
National Availability (all 50 states)
Hotline Phone Number
Hotline: 1-800-950-6264; Text line: 741-741
Service Provided By
Trained Volunteer, Peer
24/7 Availability?
Service Hours
Hotline M-F 10am – 6pm ET; Text line 24/7
Date Last Updated