Service Provider
National Alliance on Mental Illness (NAMI)
Services
Can This Service Be Accessed Virtually / Remotely?
Yes
Service Description
The NAMI NYC Helpline is a free service providing support to individuals in the New York area. Calls are confidential and answered by trained family members and people living with mental illness. They respond to all voicemails, so please leave one if your first call is not answered. Through this hotline you can connect with someone who understands and who will listen, find help navigating NYC’s mental health system, from people with personal experience, get referrals for mental health services, housing, and legal assistance, and learn about NAMI NYC classes, support groups, and events.
Insurance
No insurance needed
Always Free?
Yes
Service Focus
Various Concerns
Age Groups Served
Adults, Seniors / Older Adults, Young Adults, Adolescents / Teens, Children
Specialized Services for Gender Groups
No specialized services
Racial / Ethnic Groups Served
No specialized services
Specialized Services for LGBTQ+
No specialized services
Special Groups Served
Not applicable
Language
English, Spanish
Access
Currently Unknown
Waitlist?
No wait / Can access immediately
Eligible States
New York
Hotline Phone Number
212-684-3264
Service Provided By
Trained Volunteer, Peer
Email
24/7 Availability?
No
Service Hours
Monday – Friday, 10am to 6pm
Date Last Updated
06/28/22