New York State HOPEline
Region
New York City
Service Provider
New York State Office of Addiction Services and Supports (OASAS)
Can This Service Be Accessed Virtually / Remotely?
Yes
Service Description
The New York State problem gambling and chemical dependency HOPEline is owned by the New York State Office of Addiction Services and Supports (OASAS) and operated by contractors to provide high quality, responsive information, and referral services via phone and text message to callers throughout New York State experiencing substance abuse and problem gambling. HOPEline services are free and confidential. Vibrant Emotional Health is contracted to operate the text message capabilities of the HOPEline. The HOPEline operates 24 hours a day, 365 days a year. The HOPEline responds to callers and follows-up to ensure that referrals result in intake appointments and to provide support and additional referrals as appropriate.
Insurance
No insurance needed
Always Free?
Yes
Service Focus
Addiction / Substance Misuse
Age Groups Served
Adults, Seniors / Older Adults, Young Adults, Adolescents / Teens, Children
Specialized Services for Gender Groups
No specialized services
Racial / Ethnic Groups Served
No specialized services
Specialized Services for LGBTQ+
No specialized services
Special Groups Served
Not applicable
Language
English, Spanish, Chinese, Creole, Russian
Access
Currently Unknown
Waitlist?
No wait / Can access immediately
Eligible States
New York
Hotline Phone Number
1-877-8-HOPENY (1-877-846-7369) or Text HOPENY (467369)
Service Provided By
Trained Volunteer
24/7 Availability?
Yes
Operating System
iOS, Android
Date Last Updated
11/22/21