The National Grad Crisis Line helps graduate students reach free, confidential telephone counseling, crisis intervention, suicide prevention, and information and referral services provided by specially-trained call-takers. Caring, professional staff and well-trained volunteers answer around the clock (24/7/365 days a year).

All counselors have completed training to understand the unique issues faced by graduate students. In addition to listening to and empathizing with a caller’s concerns, counselors assess the caller’s lethality risk, counsel, and offer various local support services and mental health resources for follow-up.