NYC Well
Region
New York City
New York City Department of Health and Mental Hygiene (DOHMH) and Mayor’s Office of Community Mental Health
Can This Service Be Accessed Virtually / Remotely?
Yes
Service Description
NYC Well offers free, confidential mental health support. Individuals can speak to a counselor via phone, text, or chat and get access to mental health and substance use services in more than 200 languages. Counselors can listen to your concerns and give you immediate support for problems like stress, depression, anxiety, drug and alcohol use. They also offer crisis counseling and suicide prevention counseling. Finally, Peer Support Specialists, with personal experience with mental health or substance use challenges, are available.

New Yorkers of all ages can call or chat. You can reach out for yourself, or on behalf of someone you know.

This service is provided by Department of Health and Mental Hygiene (DOHMH) and Mayor’s Office of Community Mental Health.
Insurance
No insurance needed
Always Free?
Yes
Service Focus
Various Concerns
Medication Management Services?
No
Age Groups Served
Adults, Seniors / Older Adults, Young Adults, Adolescents / Teens, Children
Specialized Services for Gender Groups
No specialized services
Racial / Ethnic Groups Served
No specialized services
Specialized Services for LGBTQ+
No specialized services
Special Groups Served
Not applicable
Language
English
Access
Currently Unknown
Waitlist?
No wait / Can access immediately
Licensed Providers?
Currently Unknown
Eligible States
New York
Phone Number
Business Hours
24 hours a day, 7 days a week
Date Last Updated
11/02/21